The Freedom of Information Act 2000 recognises that as a member of the public you have the right to know how public services such as the NHS are organised and run, how much they cost and how you can make complaints if you need to. You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved.
In order to comply with the Freedom of Information Act 2000 public sector organisations such as ours have to routinely publish information whenever possible. The rights of access to information are subject to some exemptions which the CCG has to take into account before deciding what information can be released. If you make a request and we are unable to release some or all of the information, we will explain this to you.
Accessing our information
As an open and transparent organisation we are committed to routinely publishing as much information as possible and most of the information we make routinely available can be accessed via our publication scheme or website. There may be other information which is not listed in our publication scheme or on our website that you would like to obtain, if so, you can make a request for any information held by the CCG which is not already included in the publication scheme. If you would like to make a request, it must be made in writing to the CCG either by letter or e-mail.
How we will respond
We are required under the Act to deal with requests within 20 working days and will make every effort to provide you with a copy of the information requested. It may be necessary to ask you a few questions to make sure that we provide you with what you want and there may be some documentation which we are not allowed to release, for example:
- Commercially sensitive information
- Information the CCGs received in confidence
- Any information held in Court records
If you make a request and are not satisfied with the way in which we deal with it, you may ask us to review any decision we make.
NB. Please use the minimum amount of personal information needed to identify yourself and/or others when using email as the confidentiality and security of any information exchanged via email cannot be guaranteed.
The CCG has no control, or responsibility, over personal information stored by a person’s own Email Service Provider. Any personal information that is processed by the CCG will be done so in accordance with the Data Protection Act.
If you would like to submit a FOI to NHS South Warwickshire CCG please:
Email: the Freedom of Information Officer on firstname.lastname@example.org
Write to: The Freedom of Information Officer, Westgate House, Market Street, Warwick, CV34 4DE