Using Health Services in south Warwickshire

NHS South Warwickshire Clinical Commissioning Group (CCG) commissions health services, advice, prevention and interventions for patients in south Warwickshire. In Stratford this means commissioning services at your local
hospitals and a vast array of community services, providing care at home.

The NHS is here to help everyone keep well. The information below will help you use the most appropriate service, and in turn you will be doing your bit to help the NHS.

NHS Choices
NHS Choices provides comprehensive health information, helping you to make the best choices about your health and lifestyle. It’s full of useful tips and advice and is well worth a look. Our service directories let you find, choose and compare health, support and social care services in England. The website also publishes reviews and ratings across health and social care services: www.nhs.uk 

NHS 111
If you need medical help fast but it’s not a life-threatening situation, you can call the NHS 111 number. A trained adviser will ask you questions, give you medical advice and direct you to the most appropriate service which may be your local pharmacist, GP or hospital. If you don’t speak English, tell the adviser and they will get you an
interpreter. You can call 111 any time of the day, any day of the year. The call is free from landlines and mobiles.

Pharmacies
As well as dispensing prescriptions, pharmacists provide a range of services and can give ‘on the spot’ help and advice on minor ailments such as: coughs, cold or flu; skin conditions; allergies; aches and pains; indigestion, diarrhoea; help losing weight or giving up smoking. To find your nearest pharmacy visit: www.nhs.uk

GP practices
GP practices offer a range of services including: treatment for minor injuries, cuts, grazing and bruising; health checks, screening and family planning advice; referral to other specialist services; prescriptions, child health checks, immunisation and vaccines. For a list of local GPs visit: www.southwarwickshireccg.nhs.uk 
When your GP is closed call 111.

Out of hours
If you require urgent medical attention fast when your GP surgery is closed call 111. You can also ring 111 if you want to contact a GP out of hours.

Hospitals
• Stratford-upon-Avon Hospital, Arden Street, Stratford-upon-Avon CV37 6NX.
Tel: 01789 205831
• Ellen Badger Hospital, Stratford Road, Shipston-on-Stour, CV36 4AX.
Tel: 01608 661410
• Warwick Hospital, Lakin Road, Warwick CV34 5BW. Tel: 01926 495321

Stratford Minor Injuries Unit
South Warwickshire NHS Foundation Trust runs the Minor Injuries Unit from Stratford-upon-Avon Hospital. This nurse led unit is open 7 days a week, 9am-5pm. Please note that there is no x-ray at the weekends. This unit can treat patients with minor injuries for example: minor burns, general fractures. If in doubt, contact the
unit to seek advice on 01789 205831 ext. 5270

Accident and Emergency Department
The role of the department is to provide medical and nursing advice, care and treatment to patients attending with:
• Life threatening injuries and illnesses
• Moderate to severe injuries and illnesses
• Minor injuries that cannot be managed by a pharmacist, GP or Minor Injuries Unit

Call 999 if it is an emergency or a life-threatening situation, open 24 hours a day,
seven days a week.

999
Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk. Medical emergencies can include, loss of consciousness; an acute confused state; fits that are not stopping; persistent, severe chest pain; breathing difficulties; severe bleeding that cannot be stopped; severe allergic reactions; severe burns or scalds. Call 999 immediately if you or someone else is having a heart attack,
stroke or major trauma.

Health Champions
South Warwickshire Health Champions are invited to participate in a variety of ways allowing you to play as big or small part as you wish. For more information visit:www.southwarwickshireccg.nhs.uk/Get-Involved/Become-a-Health-Champion 

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